FAQ

Who builds my STORMCRAFT PC?
Your rig is hand-built with love and care by real gamers right here in Southern California. Every system goes through careful assembly and performance testing to make sure it’s battle-ready the moment it lands at your setup.

Are STORMCRAFT PCs legit for gaming?
Totally. We design PCs with one goal: deliver a smooth, lag-free experience across every genre. From FPS kill streaks to open-world exploration, you’ll feel the STORMCRAFT difference.

Can I upgrade my rig later on?
Of course. We build with future-proofing in mind. When you're ready to go harder—more RAM, beefier GPU, faster SSD—your STORMCRAFT rig is ready to evolve with you.

Do you offer payment plans?
Yep! We've teamed up with financing partners so you can squad up with your dream rig now and pay it off in easy stages. No grinding necessary.

Where is STORMCRAFT based?
We’re proudly located in Southern California, where every gaming PC is crafted with precision, passion, and a deep respect for the grind. From cable management to final stress testing, our team builds each system like it’s their own.

How fast do you ship my system?
Once your order is confirmed, we get to work. Most systems ship out within a few business days, fully tested and securely packed. We currently ship to the 48 contiguous U.S. states only—no overseas or PO box deliveries at this time.

What kind of GPUs do you use?
Only the good stuff. We use NVIDIA GeForce RTX 40 and 50 Series and AMD Radeon cards—perfect for ray tracing, AI gaming features, and peak frame rates.

Do STORMCRAFT PCs come with liquid cooling?
Yes, many do. We use sealed AIO liquid coolers in our higher-performance builds to keep things cool, quiet, and ultra-stable—even during all-night raids.

Will I be charged sales tax?
Taxes are calculated automatically at checkout based on your shipping address. No hidden surprises—just straight-up pricing.

Can I customize my rig before buying?
Absolutely. Choose your case, your lighting, your power—our configurator lets you dial in every detail so your setup feels exactly how you want it.

What support do you offer?
Our support squad is made up of real humans (and gamers). Hit us up for anything—whether it's setup help or performance tweaks—we’ve got your six.

What warranty comes with my PC?
Every build includes a 1-year warranty on parts and labor, plus lifetime tech support. You can also add extended coverage at checkout for extra peace of mind.

Are there affordable options for budget gamers?
Yes! We offer awesome builds under $1000 that don’t skimp on performance. Whether you're just starting out or looking for a solid upgrade, we’ve got you.

Are STORMCRAFT systems good for streaming?
For sure. Our rigs are built to stream and game at the same time without breaking a sweat—smooth framerates, crisp encoding, and low latency all the way.

Can STORMCRAFT PCs handle creative workloads?
Absolutely. From video editing and 3D rendering to music production, our systems double as creator powerhouses when you're not grinding in-game.

Do you sell gaming accessories too?
Yes! We offer keyboards, mice, monitors, and other must-have gear to complete your loadout—perfectly matched to your rig’s performance and style.

Are RGB lights included?
Yup. Many of our systems come decked out with customizable RGB fans, strips, and lighting zones so your setup shines as bright as your skills.

Do your PCs come with pre-installed software?
No bloat. Just a clean install of Windows 11. You're free to load your launchers, games, and tools—no preloaded junk holding you back.

How do you protect the PC during shipping?
We don’t mess around—your rig ships in foam-padded packaging designed to absorb shocks and prevent any damage. Want extra protection? Ask about our pro-grade shipping crates.

Do you offer AIO or advanced cooling options?
Yes, we’ve got you covered with powerful closed-loop (AIO) and open-loop liquid cooling options that look epic and keep temps low during intense sessions.

What about overclocking?
Our components are chosen with performance headroom in mind. You can absolutely tweak your system if you're into fine-tuning. Need help? We’ll walk you through it.

Can I get custom case designs or mods?
Yes! We love building rigs that stand out. Ask us about custom wraps, laser etching, chassis color mods, or themed builds that match your style.

Do you offer lifetime support?
100%. Every STORMCRAFT system comes with free lifetime tech support—because we believe real service doesn’t end at checkout.

Do your systems support the latest hardware?
Always. We build with current-gen CPUs, DDR5 memory, NVMe Gen 4 SSDs, and the latest GPUs. When new hardware drops, we’re already on it.

What sets STORMCRAFT apart from other PC brands?
We’re not just a brand—we’re a community. STORMCRAFT is for gamers who want honest builds, epic performance, and a team that actually cares. We play what we build.

Are all STORMCRAFT Gaming PCs really made in Southern California?
Yes! Every single rig is built and tested right here in our Southern California facility. From performance tuning to packaging, your PC is crafted with pride by a team that lives and breathes gaming.

 

Certified Open Box PC FAQ

Can I return an Certified Open Box PC?  
Yes, Open Box items follow our standard return policy.

Will I get full performance?
Absolutely — every Open Box system is stress-tested and performs just like new.

Are any accessories missing?
All essential accessories are included. Packaging may vary.

What makes Certified Open Box PCs such a steal?
These rigs might’ve been showroom models, lightly handled returns, or overstock that never made it out of the box. Same beastly performance — just with a lower price tag.