Shipping policy

STORMCRAFT PC Shipping Policy

Shipping Area

STORMCRAFTPC.com currently accepts and ships webstore orders within the 48 contiguous United States and Washington, D.C.

Webstore shipping is not available to Alaska, Hawaii, Puerto Rico, other U.S. territories, APO/FPO/DPO addresses, or international destinations.

Shipping Rates and Methods

Available shipping methods and applicable charges are displayed at checkout based on the order and delivery address.

Delivery estimates are provided for reference and may be affected by order processing, product availability, carrier delays, weather, holidays, or other circumstances outside STORMCRAFT PC's control.

Order and Tracking Information

Customers will receive order information at the email address provided during checkout. Tracking information will be provided when the order has been prepared for shipment and tracking becomes available.

Customers are responsible for providing a complete and accurate shipping address. If an address correction is needed, contact Customer Support as soon as possible. Address changes may not be available after an order has entered processing or shipped.

Damaged, Incomplete, or Incorrect Orders

If an order arrives damaged, incomplete, or different from what was ordered, contact STORMCRAFT PC Customer Support as soon as possible. Keep the product, shipping box, internal packaging, accessories, shipping label, and other included materials available for inspection.

For return eligibility, RMA requirements, packaging instructions, and approved return-shipping terms, review the STORMCRAFT PC Return Policy .

Warranty Shipping

Shipping coverage for approved warranty repairs is governed by the STORMCRAFT PC Standard Warranty .

Customer Support

Email: cs@stormcraftpc.com
Phone: 949-226-8899
Hours: Monday-Friday, 9:00 a.m.-5:00 p.m. PT

Last updated: August 2026